Privacy Policy

What data do we collect?

Personal data refers to any type of information concerning an identified or identifiable natural person. We collect personal data through different ways. We may collect the following personal data:

• Personal identification information provided by the user including first name, last name, email address, phone number and postal address;
• Technical data including internet protocol (IP) address, browser type, time zone settings, location, browser version, operating system, and other technical information you use to access this website (that are required for the proper functioning of our Website).

How do we collect your data?

We directly collect data and process data, including, without limitation, when you:

• Contact us with enquiries or in relation to the services we provide;
  
• Send us an email with personal data;
• Interact with us on social media pages.

We indirectly collect data and process data, including, without limitation, when you:

• Visit, browse, and use our Website via your browsers’ cookies. As you visit our Website, we may collect technical data to ensure the proper functioning of our Website. Please read our cookie notice for further information.

How will we use your data?

Our Company collects your data so that we can:

• Run our Website;
  
• Process your enquiries;
• Communicate with you as described in this Privacy Policy;
• Carry out contractual agreements with you

We only collect and store your data if:

• You gave us your consent to use your personal data;
• It is needed to fulfil an agreement between you and Sivugo;
• It is needed to comply with a legal obligation;
• It is required for the functioning of our Website (see cookie notice).

How do we store your data?

We implement the necessary technical, legal and organizational means in order too ensure a high level of data protection.

We retain your personal data for as long as we need it to fulfil the purposes for which we originally collect it or as needed to provide you with the services, except if required otherwise by law. Once this time period has expired, we will delete your data. Retention periods may be changed from time to time based on regulatory requirements.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email: hello@sivugo.com